Cardonet has a team of engineers on-call who are waiting to be assigned to clients with issues that cannot be resolved remotely. We are willing to send an expert to work out these IT issues onsite, we make sure to do it promptly, minimizing any collateral downtime.
Even when everything is running smoothly for you, we still like to visit onsite and check on everything. knowing your site help us to deal with your onsite IT support more effectively.
Often we have found that employees may need a new piece of hardware, such as a keyboard, or they may have a small query they have pushed aside. When hiring Cardonet as your IT professionals you are giving us access to your most sensitive information. Therefore, it is important that our staff are seen as a part of your team. While we may not be in the office every day, we still like to be a presence in the office.