All of our customers receive unlimited telephone support. our clients can contact us via phone or email or using our ticketing system during office hours for any issues. We also have the resources to deal with support needs out of normal business hours.
When the correct IT solution is in place, issues that arise are quite easily solved. We find that the majority of queries we receive only require us to guide the user through a particular procedure. In other words, typically the systems are fine, the user just needs some friendly assistance and it is our pleasure to help.