Riva is a Solution that Synchronize Exchange server with Salesforce. To keep this synchronization, the user need to update the Exchange Login details on Riva every time that his password expire. To change the password in Riva the user need to follow those step:

  • Go to https://www.rivasync.com/live/
  • Login using your email address and Free2Learn as password.
  • Click on ‘update Exchange Settings’ (RED ARROW)



  • Update your password (Password that you use to log on the PC), RED ARROW.
  • Click on ‘Test connection’ GREEN ARROW to test that the new password work.
  • Tick the button (BLACK ARROW).
  • Click the Save Button.