At Cardonet we have consultants, engineers and a help desk team that will assist you in any way they can. We will have a specialist trained to your system’s needs. We do not have non-technical account managers or faceless technicians arriving to offer you a service. To correctly deal with your business needs, we get to know you and your company.
Our motto is that IT should work for you, leaving you to work for the success of your business. At Cardonet we believe that IT is at the core of most operations. If staff members cannot access business critical applications, their emails, or even if printing is down, the company suffers. At Cardonet our knowledge, experience and expertise will keep you concentrating on what you do best.
Cardonet always takes full responsibility for the security of your IT infrastructure. When a problem with your infrastructure arises we will take ownership of the problem until it gets resolved. We know that trusting someone with your IT is just the same as trusting someone with your office keys and we do not take that responsibility lightly. With any service we provide we make security a top priority giving you peace of mind regarding the safety of your IT.
At Cardonet we will always install the most secure network systems complete with antivirus, firewalls, back-up systems, and restricted administrator passwords to keep sensitive information private and confidential.
Cost savings come from efficiency, uptime and a well managed IT system.
At Cardonet we do not implement systems because we want to learn something new or because it is what other people are doing, we put in the right systems that suit your business needs.
Partnering with Cardonet allows you to focus on your core business drivers by removing the burden of recruitment, training and the HR costs of hiring an IT professional as an employee. Our certified team allows for resilience against absence and holiday cover. Our team of experts also offers a broad skills base providing you with a wealth of knowledge, offering you the most efficient IT solution.
What differentiates Cardonet from any other IT company is the quality with which we deliver our services. We acknowledge that the faster we can get you working the more beneficial it is for your business. At Cardonet we have systems in place to prioritize calls and ensure that items are resolved efficiently. We analyse the calls you log and if we see regular items appearing we will work with you to improve the systems or increase staff training.
At Cardonet we are highly experienced and qualified in providing any IT services; it is of great importance that our customer service is first class and that your issues are resolved quickly and successfully.
At Cardonet we train all of our staff so they are up to date with the latest technology. As IT is such a fast paced industry, we are working with our partners at Micosoft and other major IT companies testing their products before they are released to ensure that we are at the front line of new technology. We make sure that you are not exposed to untested or unstable products.