Accessibility Statement for Cardonet IT Services

Using the Cardonet Website

We have implemented the following accessibility features to make your experience as good as possible:

Keyboard Navigation

• The Cardonet logo links directly to our home page.
• Logical and consistent navigation is provided for keyboard users.
• Links are highlighted on keyboard focus.
• You can skip to the main content, main navigation and the accessibility page by pressing the tab key to navigate through links after the page loads, before pressing the enter key to access the desired page.

Screen Reader and Assistive Technology Navigation

• Our website has been designed to be accessible to a variety of screen readers and assistive devices.
• Specific keyboard commands to operate the screen reader will vary depending on the specific assistive device/software you use. If you need any assistance then please do not hesitate to contact us »

Changing the Display Colour and Font

• You can use the controls in your browser to change the size of the text or the colour of your display.

Audio and Video Players

• We currently use the YouTube video player which will default to the HTML5 mode if the user’s browser supports this (Internet Explorer 11 or more recent versions, as well as the latest versions of Chrome, Safari and Firefox).
• We recommend using one of these browsers as the HTML5 YouTube video player is more accessible in terms of keyboard navigation, and has clearer focus styles and mostly well-labelled form elements.
• If an older browser is used (Internet Explorer 10 or earlier, or older versions of other browsers) then the YouTube video player will load in Flash mode, which contains several known accessibility issues.
• Audio and video have been set not to play automatically.

Links, New Windows and Layers

• Links contain clear text and can be understood out of context for screen reader users.
• All links include attributes to describe the link.
• Links to pages on the same website open in the same window. Links to pages on external websites will open in a new window.
• Links to downloadable documents and files open in a new window to avoid conflicting with assistive technologies.
• You can open links in a new window by using the keyboard shortcut Shift + Enter in most modern browsers.

Downloadable Files

• We have made files available to download in a variety of formats, but try to use accessible HTML wherever possible.
• The most common format we use include: Adobe Acrobat (.pdf), Microsoft Word (.doc), and Microsoft Excel (.xls).
• If you are unable to open these types of documents, please download and install the latest versions of the free viewer software here:
  • Adobe Acrobat Reader »
• You can open links in a new window by using the keyboard shortcut Shift + Enter in most modern browsers.

Mobile Considerations

• The site has been built responsively, so that it adapts on smaller devices, allowing the user to view and navigate the content with ease.
• Our website has been developed with reference to the work of the World-Wide-Web Consortium’s (W3C) Web Accessibility Initiative (WAI), taking into consideration the Web Content Accessibility Guidelines (WCAG 2) and Mobile Web Best Practices (MWBP 1.0).
• Additionally, iOS and Android devices have a number of built-in assistive features that users can take advantage of if required.

Accessibility Limitations

Third-party Software

• The most likely cause of accessibility issues will be third-party software, such as Adobe PDF, Microsoft Word, Microsoft Excel etc.
• We make every effort to limit the use of such technology.
• We also try to overcome these limitations by improving their accessibility and providing accessible alternatives wherever possible.

Pop Ups

• We do not employ pop-ups on our website.

Browser Compatibility

• This website has been cross-platform and cross-browser tested and is currently compatible with most modern desktop and mobile browsers.
• If you experience any issues then please contact us »

Web Standards and Technologies

• The Cardonet website has been developed to conform to World Wide Web Consortium (W3C) standards for HTML (HyperText Mark-up Language) and CSS (Cascading Style Sheets).
• This website is reliant upon HTML and CSS to render content.
• Additional technologies (such as JavaScript) have been used, however, this website is not reliant on these technologies as they are only used to enhance functionality. Every effort has been made to make these technologies as accessible as possible.
• If you experience any issues then please contact us »

Contact Us

We are always looking for ways to help people get the best experience from this website. If there is information you think should be included on this page, or if you experience any problem accessing the website then please feel free to contact us »