Hotel IT Solutions from Cardonet IT Services

Our experienced support team will provide you with reliable 24×7x365 IT Support for all of your systems and IT infrastructure. WWe have a great deal of experience working with and supporting leading PMS, POS and TMS solutions, as well as guest Wifi, CCTV etc.

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Our IT Support team will monitor your hotel systems and technology 24/7. We will be alerted to any issues and will be able to act quickly to minimise any impact on your guests or hotel. This is particularly important as technology today plays such a vital role in your guest experience.

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Your guests have an expectation that they will be able to access WiFi in your hotel and that it will be capable of providing at least as good an experience as the one they get at home. This can be challenging, but fast and hassle-free guest WiFi can set you apart as a hotel.

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You need to ensure that your guests, your team, and your property remain safe and secure at all times. An effective way of doing that is through the use of hotel CCTV systems. We work with leading hotel CCTV vendors to ensure that you have the best CCTV solution for your needs.

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An effective hotel security solution needs to include hotel access control systems. We work with a number of vendors who can provide you with flexible, scalable, and robust access control, either as a standalone system or multi-site solution.

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It is vital for hotels to have effective communication. By being able to communicate quickly and easily, your team will be able to easily enhance your guest experience. At the same time, you need to provide your hotel guests with telecoms connectivity for revenue generating activity, such as room service.

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Reduce your business risk by guaranteeing the safety of your critical hotel data. You can do this by putting in place a fast, secure, and highly resilient backup solution for your hotel. Utilising leading technology and processes, we will ensure your data remains safe at all times.

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When things go wrong, your ability to recover rapidly and securely will set you apart, especially when your guests are directly affected. We will help you plan for disaster, test those plans on a regular basis, and be there to help when disaster does strike.

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Boost your customer experience and revenue opportunities through the introduction of digital signage within your hotel. The effective use of digital signage can enhance your public spaces, allowing you to execute marketing and informational campaigns with ease.

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We live in an ever-more interconnected world, so your guests expect fast, easy, and reliable internet connectivity, entertainment systems, and TV. We can help you overcome any complex network challenges and can help find you the most cost-effective TV and entertainment solution for your hotel.

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With deep hotel experience, our senior consultants are well placed to assist you with your hotel's IT strategy and can help ensure that you are fully utilising your resources and getting the most out of your technology investment. This is performed at a fraction of the cost of hiring your own internal resource.

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You need to make sure that your hotel is fully secure and compliant with GDPR. We can help audit and map your data, provide a gap analysis, and help you put the right systems and processes in place to achieve and maintain your hotel's GDPR compliance.

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As a hotel you are likely to accept card payments and therefore need to be PCI compliant in order to protect your guests against payment fraud. We have a great deal of experience helping hotels achieve PCI compliance, helping you save money on additional surcharges and bank levies.

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We have a great deal of experience supporting a number of leading EPoS solutions. We are able to sort out most issues without involving the vendor, but should something be out of our control, we can liaise with the vendor on your behalf to get it sorted and keep you operational.

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We have worked with most of the leading Property Management Systems, understand their quirks and generally have existing relationships with most PMS vendors. We understand the importance of a highly available PMS to your hotel and know how it interfaces with all other systems.

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We can help you on your cloud journey to ensure that you have the right systems and infrastructure needed to support a cloud IT delivery model. We can then support your cloud infrastructure and help you ensure it is secure and available, improving flexibility and reducing costs.

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Your guests expect fast, easy, and reliable internet connectivity when staying with you. We understand that this can be a challenge. We will help you overcome your complex network and connectivity challenges, helping to ensure that your guests enjoy a great service and return regularly.

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Hotels are particularly vulnerable to cyber security threats, especially with regards to data. We can help you with your cyber security plans, which will in turn help you protect your brand, build trust, and reduce your legal risks.

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