Cardonet are a consultative business partner who will work closely with you to provide a transparent, vendor-neutral approach to your IT Services.
+44 203 034 2244
7 Stean Street, London, E8 4ED
+1 323 984 8908
750 N. San Vicente Blvd, West Hollywood, CA 90069
Working to a pre-defined and comprehensive IT service delivery plan, we will manage our technical resources and services in order to help you realise your stated business outcomes.
Get a Managed IT Service Delivery Management QuoteOur managed IT service delivery management service is ideal for:
With managed IT service delivery management, you can ensure improved alignment of your core functions and IT as a critical support function. By being better aligned, there is more accountability, with actions measured against agreed targets.
Effective IT service delivery management ensures that you can more able to scale your operations without the need for excessive hiring. This is thanks to automation, better alignment, and improved efficiency, and it allows you to get the most out of your existing resources.
By aligning IT service delivery with the needs of your organisation, you will be receiving technology services that you and your team want, leading to an improved customer experience. This is supported by improved incident and escalation management, which speeds up the process from issue reporting to issue resolution and that again leads to improved customer service.
By adopting a structured approach to your IT service management, you have a framework and the best practice processes needed to make the right strategic decisions while avoiding costly and time-consuming errors. An example is through the introduction of effective knowledge management processes that support improved information sharing and protect your business from the financial and legal consequences of a data breach.
By following an accepted framework and defined processes, the risks associated with change are greatly reduced. By following accepted processes, planning and testing is improved, communications throughout your business is better, and the chance for significant service interruption is reduced. With greater standardisation and formalised roles, processes, and policies in place, your technology platform will be more robust, resilient, and secure.
By adopting processes that reflect best practices for managing key IT services and functions and then creating policies and procedures to ensure that those processes are followed, you will enjoy a proven higher return on your technology investment, which reduces unnecessary workload, improves access and communication, and increases team productivity.
"The Cardonet team are a pleasure to work with. They understand our technology and know what good customer service looks like."
University Arms Hotel
We employ friendly professionals who have well-rounded experience, the ability to work in a team and a desire to be helpful.
We continue to invest in our systems and have the standards in place for effective, streamlined and consistent service, customised to meet your needs.
We are dedicated to providing remarkable IT services that improves your performance, increases your productivity and protects you.
We value long-term relationships built on trust. To achieve that, we deliver fully supported vendor neutral solutions that are essential and reasonably priced.
Do you feel that you are paying too much for your IT or feel that you are not enjoying good value from your investment? That could be the cost of your:
Our senior team will use their deep industry knowledge and experience to provide you with a free, independent analysis of your IT delivery and costs.
Now is the time to seize the opportunity to review, rethink and reduce.
Call us on +44 203 034 2244, email us at or fill out the following form to start the conversation.
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