Cardonet are a consultative business partner who will work closely with you to provide a transparent, vendor-neutral approach to your IT Services.
+44 203 034 2244
7 Stean Street, London, E8 4ED
+1 323 984 8908
750 N. San Vicente Blvd, West Hollywood, CA 90069
We will provide you with access to a local team of highly experienced and knowledgeable engineers who will work to agreed response and resolution times, and provide you with transparent and regular reporting.
Get an 24/7 Outsourced IT Support QuoteWe specialise in supporting the technology that keeps you operational, from your networking, server and storage infrastructure, to your mobile devices and third-party applications.
We aim to provide you and your users with a fantastic experience. We take ownership of all issues and work transparently as part of your team to ensure that technology will help you meet your business goals.
By outsourcing your IT Support, you get access to a wide variety of people, many of whom would have otherwise cost a great deal to employ directly, given their specialised skills and knowledge. That access to on-demand expert level support speeds up resolution times, while also ensuring that your team remains happy and productive.
By outsourcing your IT Support you can significantly reduce the cost of your IT through the improved use of resources, as well as a lowering of your IT staffing costs. You benefit by being able to get the coverage that you need, when you need it, from a large team of technology experts. You will also be able to benefit from the automation of many manual processes that currently eats into the time and productivity of your team.
We work closely with you to ensure that you enjoy the right outsourced IT support for your specific business needs. We will then provide you with a bespoke service level agreement (SLA) with guaranteed response and resolution times for added peace of mind.
Our outsourced IT Support team use a number of monitoring tools that are designed to spot potential IT issues quickly, which allows us to proactively act to overcome them before they become start affecting your business. This 24/7 monitoring, as well as our analysis of common issue trends allows us to make changes that ensure that you enjoy a more stable IT infrastructure for your business, which results in a happier and more productive team. We find that we spend over 30% of our time on proactive activity in order to prevent issues occurring, rather than just reacting to them.
Should you need it, we can arrange for you to get access to our inventory of spare stock and equipment when things go wrong and the time it takes for replacements would be business affecting. You don't want to find yourself in a situation where an individual, a team, or even your entire business can no longer operate and generate revenue because of a technology failure. We hold a stock of loan equipment to get you through until we can get you operational again.
We pride ourselves on our customer service. We become an extension of your team and when you have an issue, we will do whatever it takes to get you operational again. While we work, we will keep in regular contact with you so that you know where you stand. We will then transparently report on all IT issues and suggest ways we can make changes to improve performance. This gives you greater visibility of your IT costs and assets, which will make IT more accountable to your business and your success.
"My Cardonet managing partner provides me with all the answers. I always feel that I am in safe hands."
Investment Association
We employ friendly professionals who have well-rounded experience, the ability to work in a team and a desire to be helpful.
We continue to invest in our systems and have the standards in place for effective, streamlined and consistent service, customised to meet your needs.
We are dedicated to providing remarkable IT services that improves your performance, increases your productivity and protects you.
We value long-term relationships built on trust. To achieve that, we deliver fully supported vendor neutral solutions that are essential and reasonably priced.
Do you feel that you are paying too much for your IT or feel that you are not enjoying good value from your investment? That could be the cost of your:
Our senior team will use their deep industry knowledge and experience to provide you with a free, independent analysis of your IT delivery and costs.
Now is the time to seize the opportunity to review, rethink and reduce.
Call us on +44 203 034 2244, email us at or fill out the following form to start the conversation.
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