Restaurant IT Support from Cardonet IT Services

Restaurant IT Support

We know what it takes to effectively support your restaurant business from a technology standpoint. Our friendly and experienced IT support team are available 24/7/365 to keep you operational and protect both your revenue and your reputation.

At a time when your patrons are demanding more from you and with so many competitive options to choose from, it is imperative that you provide your team with the fast and effective support that they need to make each customer touch point a positive one.

Get a Restaurant IT Support Quote

IT Support for Restaurants from Cardonet IT Services and IT Support London

Cardonet IT Services and IT Support London Proud to Support HOSPA

By outsourcing your IT support to a single, experienced provider, we can ensure the high availability and security of your back-office systems such as your servers, storage, connectivity, POS, KDS, and guest WiFi.

We can support all of your restaurant IT Infrastructure, including, but not limited to:

Network Support - So many of your restaurant systems are reliant on a fully functioning network. We will ensure that your network works well by monitoring and supporting it 24/7.
Desktop and End User Support - When things go wrong at your restaurant, you need a responsive partner to help your team get back up and running again quickly.
Server Support and Administration - We will administer and maintain all of your core restaurant technology infrastructure to ensure that it is up-to-date, secure and always available when you need it.
Application Support - As a restaurant, you need to integrate a number of different applications and ensure that they work together. We have experience supporting a number of popular restaurant specific platforms and will act as your single point of contact for all vendor enquiries.
Network Security - Part of our role is to keep your restaurant network secure, segment your corporate and guest networks, and ensure that all of your infrastructure is patched and kept up to date at all times.

Restaurant IT Support Benefits

Keep your restaurant team happy.

You work hard to find and retain the best people for restaurant and you know what a difference those people can make. It makes sense to invest in a reliable technology platform that is fully supported by a trusted and transparent single point of contact with extensive restaurant and hospitality experience. That will make the lives of your team easier and will reduce the likelihood that they will be tempted to leave. Keeping your staff happy and not frustrated will ultimately improve your customer's experience.

Lower your restaurant IT support costs, while improving your flexibility and responsiveness.

As a restaurant, you don't work during 'normal' business hours. Instead, you need truly 24/7 restaurant IT support to ensure that issues can be fixed quickly and effectively without negatively impacting your customers' experiences. It is cheaper and easier to outsource this service to a dedicated outsourced provider compared to employing your own in-house team. You will also enjoy more flexible, responsive support from a team of highly skilled engineers, many with unique skill-sets.

Enjoy proactive support and extensive 24/7/365 monitoring for your restaurant IT infrastructure.

We will identify issues with your IT infrastructure quickly using our array of leading 24/7 monitoring tools and will work hard to overcome them before they affect your restaurant operations. This provides your restaurant with a more stable infrastructure and will help you better serve your patrons.

You enjoy access to a diverse team of knowledgeable, experienced restaurant technology experts.

By outsourcing your restaurant's IT Support, you enjoy access to a wide team of technology experts, many of whom have specialised skill sets that would otherwise be prohibitively expensive to employ directly. This will help improve resolution times, keep your team happy and productive, and will allow you to focus on other, more important parts of your business.

Benefit from transparent IT support reporting and regular, meaningful communication.

We have a great deal of experience in hospitality and know what good customer service is. Our team are friendly and will take ownership of all issues – they will go the extra mile in order to ensure that your restaurant is not adversely impacted by technology issues. Not knowing that progress is being made is frustrating, so we prioritise communication and will provide you with regular updates so that you know where you stand and can make better, more informed decisions.

Keep your restaurant operational with a range of spares and loan equipment.

If something does go wrong and you find yourself in a situation where a technology failure is impacting your restaurant operations, you can rest easy knowing that we can quickly provide you with temporary loan equipment to get you through until we can put a more permanent solution in place. That could be as simple as installing temporary networking equipment or providing 4G network access, to a full temporary infrastructure rollout.

Sopwell House Restaurants IT Services Partner

Schpoons and Forx Restaurants IT Services Partner

Parkers Tavern Restaurants IT Services Partner

L'oscar Cafe Restaurants IT Services Partner

Level 8ight Restaurants IT Services Partner

Baptist Bar and Grille Restaurants IT Services Partner

Arch Hunter Restaurants IT Services Partner

Discover how we can professionalise your restaurant IT support.

Our friendly and experienced IT team understand and can meet your restaurant's technology needs.

Talk to an Expert Get a Quote

Restaurant IT Support Features

Versatile IT Support agreements to meet your restaurant's needs.
Complete, friendly and responsive end-user IT Support.
24/7/365 networking monitoring and alerting.
Guaranteed response times.
Spares and temporary loan equipment.
3rd party vendor support and escalation.
Regular proactive support.
Remote restaurant IT support.
Onsite restaurant IT support.
Out of hours IT support.
Comprehensive reporting.
Restaurant IT roadmap support.
A single point of contact for all of your Restaurant IT Support needs.

Restaurant IT Support Options

A range of hours up to 24/7/365.
Just a particular skill set, or complete end-to-end support.
Outsource either all, or just part, of your needs.
3rd party support.

Allowing you to do more

Rest easy knowing that you have 24/7 support for your restaurant.
Help retain your team by removing technology frustrations.
Get support for your multiple restaurant systems.
Build a better guest experience.
Make smarter decisions that will give you a competitive edge.
Streamline your operations and maximise your revenue potential.

Keep your restaurant patrons happy and ensure they return often.
Get access to a skilled and experienced restaurant IT support team.
Enjoy an improved return on your restaurant technology investment.
Give your restaurant team the reliable platform they need to meet your guests' demands.

Oracle Hospitality Micros POS Restaurant IT Services Partner

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Zonal POS Restaurant IT Services Partner

Opentable Reservations Restaurant IT Services Partner

Fourth Hospitality Restaurant IT Services Partner

Cisco Meraki Wifi Restaurant IT Services Partner

Ubiquiti Networks Wifi Restaurant IT Services Partner

Ruckus Wifi Restaurant IT Services Partner

Testimonial

"Cardonet removes my IT distractions and that has allowed me to focus on our strategic projects and our continued expansion."

Harbour Hotels

Awards

Service Desk Industry Best Managed Service Provider 2018 Cardonet IT Support

Accreditations

Our Commitments

Our Team

We employ friendly professionals who have well-rounded experience, the ability to work in a team and a desire to be helpful.

Our Processes

We continue to invest in our systems and have the standards in place for effective, streamlined and consistent service, customised to meet your needs.

Our Mission

We are dedicated to providing remarkable IT services that improves your performance, increases your productivity and protects you.

Our Promise

We value long-term relationships built on trust. To achieve that, we deliver fully supported vendor neutral solutions that are essential and reasonably priced.

Trusted to deliver expert IT Services by

Hilton Doubletree Hotels IT Services Partner

Hong Kong Tourist Board IT Services Partner

Book your Free IT Cost Review

Do you feel that you are paying too much for your IT or feel that you are not enjoying good value from your investment? That could be the cost of your:

IT Department Headcount
Outsourced IT Support Provision
Infrastructure and Hosting
Vendor Relationships and Licensing
Communications
Connectivity

Our senior team will use their deep industry knowledge and experience to provide you with a free, independent analysis of your IT delivery and costs.

Now is the time to seize the opportunity to review, rethink and reduce.

Book your IT Cost Review today

IT Outsourcing Due Diligence Checklist pdf Download

Download your comprehensive IT Outsourcing Due Diligence Checklist

This comprehensive IT Outsourcing Due Diligence Checklist will guide you and ensure you ask the right questions as you search for the right IT partner for your organisation.

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