Advertising Agency IT Support from Cardonet IT Services

Advertising Agency IT Support

Being an advertising agency, your service delivery hinges on technology. As your chosen IT partner, we acknowledge our role and responsibility to protect your revenue and elevate your reputation. Our experienced IT support team is at your service when you need them, ensuring your continuous operation and providing your team with prompt and reassuring IT support.

We understand your technology landscape and we have established systems and processes designed to ensure the utmost availability and security of your essential applications and data.

Get a Advertising Agency IT Support Quote

IT Support for Marketing Agencies from Cardonet IT Services and IT Support

By entrusting your IT support to a single, well-versed partner with extensive experience in the advertising agency space, you can rest assured that your team will receive the necessary assistance and that you have a reliable ally by your side even during challenging times.

We possess the capability and know-how to provide comprehensive support for all of your technology, encompassing, but not limited to:

User Support and Desktop Support - Acting as a responsive IT partner, we will expedite your team's recovery from IT issues, regardless of their location.
Application Support - Serving as your sole point of contact, we take charge of application-related issues, providing support for your team.
Network Support - We will make sure that your agency's network works as intended by monitoring and supporting it 24/7, responding to issues remotely or onsite as needed.
Server and Cloud Support - We will administer and maintain all of your core infrastructure on your behalf to ensure that it is up-to-date, secure and highly available.
Network and User Security - Part of our mandate involves upholding the security of your vital data and systems. We put in place tools and solutions for this purpose to ensure that they are regularly patched and updated.

Our IT support team is always available to help you overcome all of your advertising agency's IT challenges. This ensures that you and your team remain productive, free from technological distractions.

Advertising Agency IT Support Benefits

Keep your advertising agency team happy.

When your team has the right technology and IT support, they are more generally productive and happy. Outsourcing your IT support to a trusted IT partner can help you ensure that your team has the resources they need to do their jobs effectively. That relates to better productivity, happier clients and better outcomes.

Improving your flexibility and responsiveness while lowering your advertising agency's IT support costs.

Having an internal IT team can be expensive, especially if your team is working remotely. Outsourcing your IT support to a dedicated IT partner can save you money on salaries, benefits, and overhead costs. We will deliver more flexible and responsive support than an in-house team and benefot from having a larger pool of expert resources to draw from when we need to.

Enjoy predictable costs off the back of an infinitely scalable solution.

Outsourcing your IT support can help you better budget for your IT costs. You will have a fixed monthly fee, effective planning and lifecycle management, both of which can help you avoid the unexpected costs associated with hiring and retaining an in-house team. We have the flexibility to scale our services to meet your changing needs so as your agency grows or contracts, you can effortlessly adjust the level of support you receive.

Benefit from an external view of your IT operations, helping you manage risk and security.

We have a great deal of exposure to and are well-versed in both technology and cybersecurity best practice. Our team have the expertise and experience to help you implement best practices and protect your data. We can advise on process improvements, implement robust data protection measures, as well as help mitigate security risks, and ensure compliance with relevant regulations. This will all improve the way you work, all while reducing the chances security incidents.

You get access to a diverse team of knowledgeable IT experts.

Our team is made up of experienced technology experts, many with specific specialisms. These experts can help you with everything from troubleshooting basic problems to implementing complex solutions. They are there to keep your team productive and happy, improve resolution times, and allow you to focus on what matters most to you.

Enjoy proactive support and extensive 24/7/365 monitoring and support for your technology.

Before issues start to impact your users and agency operations, we will identify them quickly using our array of leading 24/7 monitoring tools and will work hard to overcome them. This will help minimise downtime and help maintain your business continuity.

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Advertising Agency IT Support Features

Customisable IT support contracts tailored to your agency's requirements.
Comprehensive, prompt, and friendly end-user IT Support.
Continuous year-round network monitoring and alerting.
Assured response times.
Support and escalation to third-party vendors.
Dependable proactive support.
Exceptional remote IT support.
Scheduled and reactive onsite IT support.
After-hours IT support.
Thorough reporting.
A single point of contact for all of your agency IT support needs.

Advertising Agency IT Support Options

A range of hours up to 24/7/365.
Just a particular skill set, or complete end-to-end support.
Outsource either all, or just part, of your needs.
Third-party technology support.

Allowing you to do more

Eliminate your team's IT frustrations and enhance retention rates.
Gain a competitive edge with informed decision-making.
Optimise your operations and maximise your revenue potential.
Experience peace of mind knowing that you have reliable IT support for your team.

Focus on the core activity that sets your agency apart.
Get access to an experienced agency IT support team.
Reap greater returns on your technology investment.
Meet your client's demands by giving your agency team the reliable platform they need to deliver.

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Awards

Service Desk Industry Best Managed Service Provider 2018 Cardonet IT Support

Accreditations

Our Commitments

Our Team

We employ friendly professionals who have well-rounded experience, the ability to work in a team and a desire to be helpful.

Our Processes

We continue to invest in our systems and have the standards in place for effective, streamlined and consistent service, customised to meet your needs.

Our Mission

We are dedicated to providing remarkable IT services that improves your performance, increases your productivity and protects you.

Our Promise

We value long-term relationships built on trust. To achieve that, we deliver fully supported vendor neutral solutions that are essential and reasonably priced.

Trusted to deliver expert IT Services by

Hilton Doubletree Hotels IT Services Partner

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Book your Free IT Cost Review

Do you feel that you are paying too much for your IT or feel that you are not enjoying good value from your investment? That could be the cost of your:

IT Department Headcount
Outsourced IT Support Provision
Infrastructure and Hosting
Vendor Relationships and Licensing
Communications
Connectivity

Our senior team will use their deep industry knowledge and experience to provide you with a free, independent analysis of your IT delivery and costs.

Now is the time to seize the opportunity to review, rethink and reduce.

Book your IT Cost Review today

IT Outsourcing Due Diligence Checklist pdf Download

Download your comprehensive IT Outsourcing Due Diligence Checklist

This comprehensive IT Outsourcing Due Diligence Checklist will guide you and ensure you ask the right questions as you search for the right IT partner for your organisation.

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