Marketing Agency IT Support from Cardonet IT Services

Marketing Agency IT Support

As a marketing agency, you rely on technology to deliver service. We recognise our role is to work hard to protect your revenue and enhance your reputation. Our experienced IT support team are available 24/7/365 to keep you operational and to delight your team with responsive IT support.

We understand your technology ecosystem and we have put in place processes and procedures to ensure that the data and technology your people need is highly available and highly secure.

Get a Marketing Agency IT Support Quote

IT Support for Marketing Agencies from Cardonet IT Services and IT Support

By outsourcing your IT support to a single, experienced partner with deep marketing agency experience, you have the peace of mind knowing that your team are supported and you have someone on your side when the worst happens.

We have the capability and expertise to support all of technology, including, but not limited to:

Desktop and End User Support - We will be a responsive partner to help your team get back up and running again quickly when things go wrong, wherever they may be located.
Application Support - We will act as your single point of contact, supporting your team and taking ownership of application issues.
Network Support - We will make sure that your network works well by monitoring and supporting it 24/7, responding to issues remotely or onsite as required.
Server and Cloud Support - To ensure that your core technology infrastructure is up-to-date, secure and always available, we will administer and maintain it on your behalf.
Network and User Security - Part of our role is to keep your critical data and systems secure. We will put tools and solutions in place to do that and ensure that your systems are patched and updated.

Our support team is always on hand to help you overcome all of your marketing agency's IT challenges, ensuring that you and your team remain productive and are not distracted by technology.

Marketing Agency IT Support Benefits

Lower your marketing agency's IT support costs, while improving your flexibility and responsiveness.

Having an internal IT team to support your users can be incredibly costly, especially if they are working remotely. It costs less and is better to outsource this service to a dedicated outsourced IT partner who will deliver more responsive, flexible support, leveraging a large team of subject matter experts.

Keep your marketing agency team happy.

You work hard to find and retain the best talent at your marketing agency as they give you your competitive edge. By investing in the right technology and fully supporting that, with a trusted single point of contact that has a focus on delivering remarkable service, you will be setting your team up for success. That starts from their onboarding and continues as long as they are with you. Keeping your team happy will ultimately improve the experience of your valued clientele.

Enjoy proactive support and extensive 24/7/365 monitoring and support for your technology.

Before issues start to impact your users and agency operations, we will identify them quickly using our array of leading 24/7 monitoring tools and will work hard to overcome them. This will help minimise downtime and help maintain your business continuity.

You benefit from access to a diverse team of experienced technology experts.

By outsourcing your agency's IT Support, you get access to a team of technology experts who specialise in delivering service. Many of these experts have specialised skill sets that would undoubtably be prohibitively expensive to employ directly. This will help keep your team happy and productive, improve resolution times, and will allow you to focus on your agency's core competencies.

Benefit from an external view of your IT operations, helping you manage risk and security.

We have a great deal of exposure to and are well-versed in both technology and cybersecurity best practice. This means that we can advise on process improvements, as well as help mitigate security risks, implement robust data protection measures, and ensure compliance with relevant regulations. This will all improve the way you work, all while reducing the chances of data breaches or other security incidents.

Enjoy predictable costs off the back of an infinitely scalable solution.

Outsourcing your marketing agency's IT support will mean you have predictable monthly or annual costs, making it easier to budget for your IT services. This contrasts with the variable costs associated with hiring and retaining an in-house team. Additionally, as you grown or contract, the service can be scaled to match your exact needs, adding resources and capability as and when needed.

GotU Marketing Agency IT Services Partner

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Marketing Agency IT Support Features

Flexible IT Support agreements to meet your agency's needs.
Complete, responsive and friendly end-user IT Support.
24/7/365 networking monitoring and alerting.
Guaranteed response times.
Support and escalation to third-party vendors.
Reliable proactive support.
Remarkable remote IT support.
Regular onsite IT support.
Out of hours IT support.
Comprehensive reporting.
A single point of contact for all of your agency IT support needs.

Marketing Agency IT Support Options

A range of hours up to 24/7/365.
Just a particular skill set, or complete end-to-end support.
Outsource either all, or just part, of your needs.
Third-party technology support.

Allowing you to do more

Rest easy knowing that you have reliable support for your team.
Remove your people's technology frustrations and help retain them.
Enjoy a competitive edge by making better decisions.
Streamline your operations and maximise your revenue potential.

Focus on the core activity that sets your agency apart.
Get access to a proven and experienced restaurant IT support team.
Benefit from better returns on your technology investment.
Give your agency team the reliable platform they need to meet your client's demands.

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Awards

Service Desk Industry Best Managed Service Provider 2018 Cardonet IT Support

Accreditations

Our Commitments

Our Team

We employ friendly professionals who have well-rounded experience, the ability to work in a team and a desire to be helpful.

Our Processes

We continue to invest in our systems and have the standards in place for effective, streamlined and consistent service, customised to meet your needs.

Our Mission

We are dedicated to providing remarkable IT services that improves your performance, increases your productivity and protects you.

Our Promise

We value long-term relationships built on trust. To achieve that, we deliver fully supported vendor neutral solutions that are essential and reasonably priced.

Trusted to deliver expert IT Services by

Hilton Doubletree Hotels IT Services Partner

Hong Kong Tourist Board IT Services Partner

Book your Free IT Cost Review

Do you feel that you are paying too much for your IT or feel that you are not enjoying good value from your investment? That could be the cost of your:

IT Department Headcount
Outsourced IT Support Provision
Infrastructure and Hosting
Vendor Relationships and Licensing
Communications
Connectivity

Our senior team will use their deep industry knowledge and experience to provide you with a free, independent analysis of your IT delivery and costs.

Now is the time to seize the opportunity to review, rethink and reduce.

Book your IT Cost Review today

IT Outsourcing Due Diligence Checklist pdf Download

Download your comprehensive IT Outsourcing Due Diligence Checklist

This comprehensive IT Outsourcing Due Diligence Checklist will guide you and ensure you ask the right questions as you search for the right IT partner for your organisation.

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